Support Plan
Get managed support and proactive services across platform.
More than just a support plan
Resolve issues quickly
Get the fastest response times and critical situation support for the most pressing issues.
Account management
Benefit from a designated account manager for escalation management, collaboration with Nexraid, and support planning.
Proactive services
Workshops and other proactive services that enrich knowledge and drive IT adoption.
Enhanced solutions
Solve complex IT challenges and ensure maximum uptime with our in-depth support services.
Financially Backed
Our cloud is purpose-built to deliver 99.999% uptime with a financially backed SLA. Our Microsoft Certified architects and engineers make this happen by applying their deep expertise to our architecture, our world-class datacenters, and the internet providers that connect our datacenters to the world.